Terms & Conditions

Last Updated: 4 July 2025

Introduction

These Terms and Conditions ("Terms") govern your use of the Inthera Consulting Group website and services. By accessing our website, booking our services, or engaging with us, you agree to be bound by these Terms.

Inthera Consulting Group ("Inthera," "we," "us," or "our") is a Saskatchewan-based business consulting firm providing technology implementation, digital marketing, AI solutions, and virtual workforce services.

Acceptance of Terms

By using our website or services, you:

Acknowledge that you have read and understood these Terms
Agree to be legally bound by these Terms and our Privacy Policy
Confirm you have the authority to enter into this agreement
Represent that you are at least 18 years of age

Services Description

3.1 Service Categories Inthera provides business consulting services in four main areas:

Technology Implementation & Optimization
Digital Services & Marketing
AI-Powered Business Solutions
Virtual Workforce Solutions

3.2 Service Delivery

Services are provided according to written agreements or statements of work
All services are customized based on individual client needs and requirements
Service delivery timelines are estimates and may vary based on project complexity
We reserve the right to modify service delivery methods to ensure optimal results

3.3 3-Day Business Audit

Our complimentary 3-Day Business Audit is provided at no cost with no obligation
Audit findings and recommendations remain your property
No guarantee is made regarding specific outcomes from audit implementation

Client Responsibilities

4.1 Information Provision You agree to:

Provide accurate, complete, and timely information required for service delivery
Grant necessary access to systems, data, and personnel as required
Respond promptly to requests for feedback, approvals, and decisions
Maintain confidentiality of any proprietary methodologies or tools we provide

4.2 Cooperation

Participate actively in the consulting process
Provide necessary resources and staff time as outlined in service agreements
Implement recommendations in a reasonable and timely manner
Communicate concerns or issues promptly

Payment Terms

5.1 Fees and Billing

All fees are quoted in Canadian dollars unless otherwise specified
Payment terms are net 30 days unless otherwise agreed in writing
Late payments may incur interest charges of 1.5% per month
All prices are exclusive of applicable taxes (GST/PST/HST)

5.2 Refunds and Guarantees

We offer a money-back guarantee as specifically outlined in service agreements
Refund requests must be made in writing within specified timeframes
Refunds apply only to services not yet delivered or implemented
No refunds are available for services already completed or time already invested

5.3 Expenses

Client is responsible for pre-approved expenses incurred in service delivery
Travel expenses will be billed at cost when required for on-site services
Third-party software licenses or subscriptions are client responsibility

Intellectual Property

6.1 Inthera Property

We retain ownership of:

Our proprietary methodologies, frameworks, and processes
Templates, tools, and resources developed by Inthera
General knowledge and expertise developed through our practice
Inthera branding, trademarks, and copyrighted materials

6.2 Client Property

You retain ownership of:

Your business data, customer information, and proprietary processes
Customized deliverables specifically created for your business
Any intellectual property you owned prior to our engagement

6.3 Work Product

Custom implementations and configurations become client property upon full payment
General recommendations and strategies may be used by Inthera for other clients
Case studies and testimonials may be used with client consent

Confidentiality

7.1 Mutual Confidentiality

Both parties agree to:

Maintain confidentiality of sensitive business information
Use confidential information solely for the purpose of service delivery
Return or destroy confidential information upon request
Limit access to confidential information on a need-to-know basis

7.2 Exceptions

Confidentiality obligations do not apply to information that:

Is publicly available or becomes public through no breach of these Terms
Was known prior to disclosure or is independently developed
Is required to be disclosed by law or court order

Limitation of Liability

8.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind
We do not guarantee specific business outcomes or results
Success depends on many factors beyond our control, including client implementation
Past performance and case studies do not guarantee future results

8.2 Liability Limits

To the maximum extent permitted by law:

Our total liability is limited to the fees paid for the specific service in question
We are not liable for indirect, consequential, or punitive damages
We are not liable for lost profits, revenue, or business opportunities
These limitations apply regardless of the legal theory of liability

8.3 Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

Termination

9.1 Termination Rights

Either party may terminate services:

With 30 days written notice for ongoing services
Immediately for material breach after 10 days written notice to cure
Immediately if the other party becomes insolvent or ceases operations

9.2 Effect of Termination Upon termination:

All unpaid fees become immediately due
Confidentiality obligations survive termination
Each party returns or destroys confidential information
Client retains completed work products upon full payment

Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of Saskatchewan and Canada, without regard to conflict of law principles.

10.2 Dispute Resolution Process

Direct Negotiation: Parties will first attempt to resolve disputes through good faith negotiation
Mediation: If negotiation fails, disputes will be submitted to mediation in Saskatchewan
Arbitration: Unresolved disputes will be settled by binding arbitration under Saskatchewan law
Jurisdiction: Saskatchewan courts have exclusive jurisdiction over any legal proceedings

Website Terms

11.1 Acceptable Use

You may not use our website to:

Violate any applicable laws or regulations
Transmit harmful, offensive, or inappropriate content
Attempt to gain unauthorized access to our systems
Interfere with website functionality or security

11.2 Content Accuracy

Website content is for informational purposes only
We strive for accuracy but make no guarantees about content completeness
Information may be updated without notice
Case studies and examples are based on actual results but may not be representative

Privacy and Data Protection

Your privacy is governed by our Privacy Policy, incorporated by reference
We comply with applicable Canadian privacy laws including PIPEDA
You consent to the collection, use, and disclosure of information as described in our Privacy Policy

Modifications

13.1 Changes to Terms

We reserve the right to modify these Terms at any time by:

Posting updated Terms on our website with a new "Last Updated" date
Providing notice to existing clients for material changes
Continuing to use our services after changes constitutes acceptance

13.2 Amendment Requirements

Individual service agreements may only be modified in writing signed by both parties.

General Provisions

14.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between the parties.

14.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Failure to enforce any provision does not constitute a waiver of our right to enforce that provision in the future.

14.4 Assignment

You may not assign your rights or obligations without our written consent. We may assign our rights with reasonable notice.

14.5 Survival

Provisions relating to confidentiality, intellectual property, liability limitations, and dispute resolution survive termination of these Terms.

Contact Information

For questions about these Terms and Conditions, please contact us:

Inthera Consulting Group

Email: [email protected]

Phone: (306) 555-5555

Address: 1422 Wascana Highlands

Regina & Saskatoon, Saskatchewan, Canada

16. Acknowledgment

By using our website or services, you acknowledge that:

You have read and understood these Terms and Conditions
You agree to be bound by these Terms
You have the authority to enter into this agreement
You understand the limitations and disclaimers contained herein

Effective Date: These Terms and Conditions are effective as of the "Last Updated" date shown above and will remain in effect until modified or replaced.